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For Customers

Discover & save across the Kootenays

Browse everything for free. Unlock everything with one Pass.

Discover more. Explore more. Save along the way.

Free to browse. $50 to unlock.

There is no trial and no tier maze. One line separates the two.

Free account

$0

  • Browse every participating business
  • See every active offer and what it is worth
  • Search by town, category and map
  • Follow local events and what's happening
  • Works on iOS, Android and the web
Create a free account

Buying for someone else? Send a gift certificate instead. No account needed to purchase.

Redeeming takes about ten seconds

No paper, no printing, no awkward hunting for a coupon at the till.

  1. Open the offer

    Find the business in the app and tap Redeem Offer on the offer you want.

  2. Ask for their code

    Every participating business has a private 4-digit code. Ask a staff member and type it in.

  3. Show the green check

    The confirmation screen turns green. Show it to the staff member and your discount is applied.

That code is what keeps offers honest for the business, which is why they can afford to make them good.

Customer questions

More detail lives in the help centre.

What does a free account get me?

A free Kootenay Connection account lets you browse every participating business, see every active offer, search by town and category, and follow what is happening across the region. You can look at everything. Redeeming an offer is what needs a VIP Pass.

What does the VIP Pass cost?

CAD $50 for a full year from the day you buy it. That unlocks every active offer in the app at every participating business, plus VIP-only offers, priority support, and early access to new offers as they launch.

How do I redeem an offer?

Visit the business, open the app and tap Redeem Offer. Ask a staff member for their unique 4-digit code, enter it, and show them the green checkmark confirmation screen. That is the whole flow, and it takes a few seconds at the till.

How many times can I use an offer?

The Pass itself is unlimited. Each individual offer carries its own per-customer redemption limit set by the business, and some carry an overall cap. The app always shows you the limit before you redeem.

Do I need the app, or can I use a browser?

Either. The iOS and Android apps and the web app at user.kootenayconnection.app share the same account and the same Pass. Most people redeem on their phone because that is what is in their pocket at the till.

Can I buy a Pass for someone else?

Yes. A gift certificate is delivered by email, needs no account to purchase, and is redeemable for up to a year from the date of purchase. It makes a good birthday or holiday gift for anyone who lives in or visits the Kootenays.

Ready to discover the Kootenays?

Download Kootenay Connection and start finding your next favourite local spot.

Free to download and browse. Grab a VIP Pass to unlock every offer.