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How It Works

Three steps from curious to your next favourite Kootenay spot

Browse free, unlock with a Pass, redeem in seconds at the till.

How discovery works

  1. Find your next favourite spot

    Create a free account and browse every participating business and offer across the Kootenays, on the map or by community.

  2. Unlock every offer

    Get a VIP Pass to redeem every active offer, including VIP-only offers, for a full year. Each offer has its own per-person limit.

  3. Show up and discover

    Visit any business, tap Redeem Offer in the app, ask staff for their 4-digit code, type it into your phone, and show the green Offer Redeemed screen to enjoy your savings. Online offers give you a coupon code and a link to the store instead.

Why explore with Kootenay Connection

Built for the Kootenays, designed to help you discover the best of it

What makes Kootenay Connection different

Built for the Kootenays, designed around local business success

50+local businesses
$7,500+member savings
500+offers redeemed
Get the App

Member savings and redemptions as of June 2026.

Common questions about Kootenay Connection

Billing, refunds and account questions live in the help centre.

What is Kootenay Connection?

Kootenay Connection is a mobile and web app that helps locals and visitors discover independent businesses across the Kootenay region of British Columbia. Members buy a VIP Pass to redeem every active offer in the app, including VIP-only offers, at every participating business.

Where does Kootenay Connection operate?

In communities across the Kootenays, including Creston, Nelson, Castlegar, Salmo, Kaslo, Grand Forks, Christina Lake, Cranbrook, Fernie and Invermere. Founded in Creston. No national chains, only independent Kootenay businesses.

Is Kootenay Connection free to use?

The app is free to download, and a free account lets you browse every business and offer. To redeem offers you need a Kootenay Connection VIP Pass: a one-time payment of CAD $50 that lets you redeem every active offer, including VIP-only offers, for a full year. Each offer has its own per-person limit.

How does the Kootenay Connection VIP Pass work?

One Pass, one price, every active offer. The VIP Pass is a one-time payment of CAD $50, valid for 12 months from purchase. It is not a subscription and does not renew automatically; you can buy a new Pass after it expires. Each offer sets its own limit, usually per person, and the business can change it; the app always shows the current limits before you redeem.

How do I redeem a Kootenay Connection offer?

Visit a participating business and open Kootenay Connection in the app or on the web. Tap Redeem Offer, ask staff for their 4-digit code, type it into your phone, and show the green Offer Redeemed screen to receive your savings. For online offers, the app shows a coupon code and a link to the store.

How can my business join Kootenay Connection?

Kootenay businesses join at no cost. Sign up at business.kootenayconnection.app or ask us to set you up; each business is reviewed, usually within 1 to 2 business days. The business controls its own offers and redemption limits, and only honours a discount when a real customer redeems it, in person, or online with a coupon code for online offers. There are no subscription fees and no per-redemption fees.

Ready to start?

Browsing is free. The Pass is what turns a drive-through into a stop.